Credentialing service for your business needs

Check Authorized Trading Partner details in DSCSA and other business interactions.

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What’s CARO?

Your needs at the heart of the solution.

CARO is our credentialing service solution that streamlines the process of verifying DSCSA Authorized Trading Partners (ATP), checking license status and more to ensure that your supply chain activities meet your regulatory and business requirements.

Our standardized integrations with service partners give you a choice between interoperable solutions specific to your business to reduce the risk of penalties and operational hiccups so you can keep focusing on delivering safe, effective medicines to those in need.

Introducing a new layer of security, efficiency, and convenience to your business needs

Caro’s ecosystem

How we protect your business

We take digital identity management seriously.

Protect your business

Fortify with accurate data
Rely on validated, up-to-date master data and license checks to verify direct and indirect Authorized Trading Partners (ATP). Block communication with bad actors infiltrating the U.S. drug supply chain and prevent mistakes caused by human error so that only trustworthy entities get access to your data.

Save time

Automation of business processes
Sync data across systems from a single source of truth. Leverage the convenience of ongoing monitoring of Trading Partner data and licenses, and automated report generation for audits.

Save resources

Readily integrated with your solution provider
By integrating with L4/Serialization providers for VRS and product tracing, you can quickly automate ATP status and license checks within your existing operational processes. Connect us with your ERP provider to further streamline your business operations.
Spherity - Legisym Partnership

Industry recognition

As partners, Spherity and Legisym won the 2023 HDA Distribution Management Award for improving the security of the US pharmaceutical supply chain.

Curious to learn the solution's role in DSCSA compliance?
Learn more

Update once, share to many

Automated golden records for yourself and your Trading Partners

Your address book

Manage and monitor your Trading Partners’ master data, incl. licenses.

Record validation

Have master data validated against trusted third party sources.

Share across systems

Automatically sync credentialed master data with compliance and ERP systems.

Choose your path

Depending on who you are, we offer different standard packages.
Contact us if none of these seem to suit your needs.

Small Dispenser

$29

/month*

Dedicated CARO account (digital wallet)
Fast onboarding with DEA Signing Certificate
Digital Identity and ATP Credentials
Credential monitoring and updates
Connection with solution provider for VRS request tracing
Compliant and interoperable as per PDG and OCI
Logging of credential usage
Data export and archive
Unlimited account users
Basic SLA

Large Dispenser

$160

/month*

Dedicated CARO account (digital wallet)
Fast onboarding with DEA Signing Certificate (optional)
Digital Identity and ATP Credentials
Credential monitoring and updates
Connection with solution provider for VRS request tracing
Compliant and interoperable as per PDG and OCI
Logging of credential usage
Data export and archive
Unlimited account users
Basic SLA

Wholesaler

$325

/month*

Dedicated CARO account (digital wallet)
Fast onboarding with DEA Signing Certificate (optional)
Digital Identity and ATP Credentials
Credential monitoring and updates
Connection with solution provider for VRS request tracing
Compliant and interoperable as per PDG and OCI
Logging of credential usage
Data export and archive
Unlimited account users
Basic SLA

Manufacturer

$750

/month*

Dedicated CARO account (digital wallet)
Fast onboarding with DEA Signing Certificate (optional)
Digital Identity and ATP Credentials
Credential monitoring and updates
Connection with solution provider for VRS request tracing
Compliant and interoperable as per PDG and OCI
Logging of credential usage
Data export and archive
Unlimited account users
Basic SLA

Enterprise

On Request

Dedicated CARO account (digital wallet)
Fast onboarding with DEA Signing Certificate (optional)
Digital Identity and ATP Credentials
Credential monitoring and updates
Connection with solution provider for VRS request/response tracing
Compliant and interoperable as per PDG and OCI
Logging of credential usage
Data export and archive
Unlimited account users
Custom contract & premium SLA
Guided onboarding & enhanced customer support
Preferred access to updates, beta features, latest innovation

* billed annually

We are up and running

Customers and partners are actively using CARO.

1.653.097

Interactions

1.568

Identifiers

1.947

Issued Credentials

40

Services Providers

CARO - integrated in an interoperable ecosystem

Our digital wallet service is tightly integrated into a network of interoperable service providers who follow open industry standards. Together we enable seamless compatibility for you and your supply chain partners for a comprehensive solution that suits your needs.

Legisym is thrilled to be working alongside Spherity to bring the first production level ATP credentialing solution to the industry. With the successful completion of the ATP Credentialing Pilot in 2020 and the joint founding of the Open Credentialing Initiative in early 2021, the Spherity-Legisym partnership is already proving successful in collaboration and forward-thinking.

David Kessler
President and Co-Owner, Legisym

As a VRS solution provider, all we had to do was a simple API call to the digital wallet to either retrieve or verify credentials and some small changes to handle the response from the wallet. All in all, this technology allows us to implement the ATP check to the existing — and established — processes without disruption.

Oliver Nürnberg
Chief Product Owner, SAP Life Sciences

When using VRS initially, we utilized GLNs to identify a trading partner. We discovered GLNs that were not active or not associated with the requesting entity. GLNs also do not inform about authorized status. Additionally, we had no proof that the provided GLN actually came from the trading partner. This was a compliance gap we had to close

Dave Mason
Supply Chain Compliance and Serialization Lead, Novartis

Community pharmacies are familiar with credentialing for payer networks. Most will see the utility of a digital credential that any supply chain trading partner can use to prove they are authorized for a transaction.

Lisa Schwartz, PharmaD
Senior Director, National Community Pharmacists Association (NCPA)

The Spherity Credentialing Service is the most comprehensive effort to address the upcoming Authorized Trading Partner requirement for DSCSA. rfxcel was impressed to see how seamlessly it integrated with our solution.

Herb Wong
SVG Product & Strategy, rfxcel/Antares Vision Group

Data is the key ingredient for almost all aspects of DSCSA compliance. Our role is to provide a solution for secure and reliable capture, use and storage of that data—so that our customers can focus on their core operations. Our goal always, is to partner with our pharmaceutical customers on their compliance journey. By combining Spherity’s subject expertise with our leadership in traceability, we provide a swift and easy to integrate route to best practice compliance for our customers.

David DeJean
VP of Customer Success and Business Development, Systech

The pharmaceutical supply chain is entering a critical phase as trading partners prepare for DSCSA compliance in 2023. Integrating credentialing into existing data management or pharmacy IT systems is key to enabling industry adoption and increasing efficiency in an affordable way. Credentials are key to product identifier (PI) verification and product ownership tracing, two key DSCSA requirements starting Nov 27, 2023.

Max Peoples
CEO of RxScan, and of Uptown and Essentra Pharmacies

TrackTraceRX recent collaboration with Spherity met our objective to offer an Advanced Track & Trace (ATP) solution. Spherity, a partner that not only understood the nuances of secure digital identities was also agile, trustworthy, and compatible to integrate with our existing systems. Spherity team showcased a depth of expertise in the field, which allowed us to swiftly integrate their services without any significant hurdles.

Christian Souza
COO and Co-Founder, TrackTraceRX

With the integration of CARO in our self-service Cloud-based VRS solution, we provide requesters and responders a one-stop-shop solution to be compliant and ready for the upcoming verification requirements of DSCSA today.

Marc Blekkink
Product Owner, Movilitas.Cloud

Connect with us today

CARO is available to thousands of trading partners, from manufacturers to dispensers. Discover the value we add to your business.
Book a meeting
Learn more

Looking for more information? 

Info Brochure 

Let us introduce you to our credentialing solution CARO.

Onboarding preparation

Trading Partner User Guide

Explore our simple app. Understand CARO's functionalities.

Credentialing for Dispensers

Read our PoC report to explore how credentialing enables DSCSA compliance for pharmacies and other dispensers.

Spherity Newsroom

Stay informed on product updates, technology, and industry news on Spherity's newsroom and Medium page.

Spherity Youtube

Check out Spherity's YouTube channel for how-to guides, podcasts, and more.

OCI website

Discover more resources and the wider ecosystem around CARO on OCI's website.