Credentialing service for your DSCSA compliance

Easily verify Authorized Trading Partner identities and licensing in all DSCSA regulated interactions

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What’s CARO?

Your needs at the heart of the solution.

CARO is our credentialing service solution that streamlines the process of verifying DSCSA Authorized Trading Partners (ATP), checking license status and more to ensure that your supply chain activities meet your regulatory and business requirements.

Our standardized integrations with service partners give you a choice between interoperable solutions specific to your business to reduce the risk of penalties and operational hiccups so you can keep focusing on delivering safe, effective medicines to those in need.

Introducing a new layer of security, efficiency, and convenience to your business needs

Caro’s ecosystem

How we protect your business

We take digital identity management seriously.

Protect your business

No communication with bad actors
Protect your business and block electronic communication with bad actors infiltrating the U.S. drug supply chain misusing public information. We perform due diligence on trading partners in the interoperable system for product verifications and tracing and ensure only Authorized Trading Partners (ATP) get access to your data. 

Save time

Automation of compliance processes
To support your compliance teams in audit situations, we automatically create for every ATP verification event a report for audit purposes. No manual or error prone processes are required to verify and document the ATP status of other trading partners. 

Save resources

Readily integrated with your solution provider
Thanks to the direct integration with Verification Router Service (VRS) and Tracing Providers, you can save resources and plug automated ATP checks into existing operational processes.
Spherity - Legisym Partnership

Industry recognition

As partners, Spherity and Legisym won the 2023 HDA Distribution Management Award for improving the security of the US pharmaceutical supply chain.

Curious to learn the solution's role in DSCSA compliance?
Learn more

How to get started

What to do next

Contact US

We'll help you connect to your solution provider.

Activate your account

Obtain access to available features for a smooth start.

Register as an ATP

Get your credentials as an Authorized Trading Partner to secure your enterprise's data exchange and compliance.

Choose your path to compliance

Depending on who you are, we offer different standard packages.
Contact us if none of these seem to suit your needs.

Requester

Wholesalers

$3,900

/year

Applicable for trading partners using a Verification Routing Service to request Product Identifier Verifications.

Dedicated CARO Account
Authentication and authorization in DSCSA PI Verification
Connection with VRS provider
Legisym-powered Identity and ATP credential
Credential monitored and update by Legisym
Logging of credential usage
User Management
Compliant to OCI specification and PDG Blueprint
Spherity Standard Contract
Basic SLA
Responder

Manufacturers

$9,000

/year

Applicable for trading partners using a Verification Routing Service to respond to Product Identifier Verifications.

Dedicated CARO Account
Authentication and authorization in DSCSA PI Verification
Connection with VRS provider
Legisym-powered Identity and ATP credential
Credential monitored and update by Legisym
Logging of credential usage
User Management
Compliant to OCI specification and PDG Blueprint
Spherity Standard Contract
Basic SLA

Enterprise

On Request

Everything from Requester / Responder plus:

Guided onboarding for Identity Credential and ATP Credential
Enhanced Customer Support
Premium SLA
Interoperability

Compatible with major DSCSA service providers, including SAP, rfxcel, TraceLink, Systech, Movilitas.Cloud, TrackTraceRX, Optel Group, Gateway Checker, Cardinal Health, Trust.Med, Jekson Vision, Axway and RxScan.

We are up and running

Customers are actively using and integrating CARO

1.653.097

Interactions

1.568

Identifiers

1.947

Issued Credentials

40

Services Providers

CARO - integrated in an interoperable ecosystem

Our digital wallet service tightly integrated into a network of interoperable service providers who follow open industry standards. Together we enable seamless compatibility for you and your supply chain partners for a comprehensive solution that suits your needs.

Legisym is thrilled to be working alongside Spherity to bring the first production level ATP credentialing solution to the industry. With the successful completion of the ATP Credentialing Pilot in 2020 and the joint founding of the Open Credentialing Initiative in early 2021, the Spherity-Legisym partnership is already proving successful in collaboration and forward-thinking.

David Kessler
President and Co-Owner, Legisym

As a VRS solution provider, all we had to do was a simple API call to the digital wallet to either retrieve or verify credentials and some small changes to handle the response from the wallet. All in all, this technology allows us to implement the ATP check to the existing — and established — processes without disruption.

Oliver Nürnberg
Chief Product Owner, SAP Life Sciences

When using VRS initially, we utilized GLNs to identify a trading partner. We discovered GLNs that were not active or not associated with the requesting entity. GLNs also do not inform about authorized status. Additionally, we had no proof that the provided GLN actually came from the trading partner. This was a compliance gap we had to close

Dave Mason
Supply Chain Compliance and Serialization Lead, Novartis

Community pharmacies are familiar with credentialing for payer networks. Most will see the utility of a digital credential that any supply chain trading partner can use to prove they are authorized for a transaction.

Lisa Schwartz, PharmaD
Senior Director, National Community Pharmacists Association (NCPA)

The Spherity Credentialing Service is the most comprehensive effort to address the upcoming Authorized Trading Partner requirement for DSCSA. rfxcel was impressed to see how seamlessly it integrated with our solution.

Herb Wong
SVG Product & Strategy, rfxcel/Antares Vision Group

Data is the key ingredient for almost all aspects of DSCSA compliance. Our role is to provide a solution for secure and reliable capture, use and storage of that data—so that our customers can focus on their core operations. Our goal always, is to partner with our pharmaceutical customers on their compliance journey. By combining Spherity’s subject expertise with our leadership in traceability, we provide a swift and easy to integrate route to best practice compliance for our customers.

David DeJean
VP of Customer Success and Business Development, Systech

The pharmaceutical supply chain is entering a critical phase as trading partners prepare for DSCSA compliance in 2023. Integrating credentialing into existing data management or pharmacy IT systems is key to enabling industry adoption and increasing efficiency in an affordable way. Credentials are key to product identifier (PI) verification and product ownership tracing, two key DSCSA requirements starting Nov 27, 2023.

Max Peoples
CEO of RxScan, and of Uptown and Essentra Pharmacies

TrackTraceRX recent collaboration with Spherity met our objective to offer an Advanced Track & Trace (ATP) solution. Spherity, a partner that not only understood the nuances of secure digital identities was also agile, trustworthy, and compatible to integrate with our existing systems. Spherity team showcased a depth of expertise in the field, which allowed us to swiftly integrate their services without any significant hurdles.

Christian Souza
COO and Co-Founder, TrackTraceRX

With the integration of CARO in our self-service Cloud-based VRS solution, we provide requesters and responders a one-stop-shop solution to be compliant and ready for the upcoming verification requirements of DSCSA today.

Marc Blekkink
Product Owner, Movilitas.Cloud
Learn more

Looking for more information? 

Info Brochure 

Let us introduce you to our credentialing solution CARO.

Onboarding preparation

Trading Partner User Guide

Explore our simple app. Understand CARO's functionalities.

Credentialing for Dispensers

Read our PoC report to explore how credentialing enables DSCSA compliance for pharmacies and other dispensers.

SAP Success Story

Read why SAP helped Novartis implement CARO.

Spherity Newsroom

Check out Spherity's newsroom and Spherity's YouTube channel to stay informed.

OCI website

Discover more resources and the wider ecosystem around CARO on OCI's website.

Connect with us today

Within the VRS network, our compliance solution for DSCSA Authorized Trading Partners (ATP) is available to thousands of trading partners, from manufacturers to dispensers. Discover the value we add to your business.
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